Privacy policy
Privacy policy
Last updated: November 19, 2024
Effective date: November 19, 2024
This Privacy Policy describes how Sundays (the “Siteâ€� or “weâ€�) collects, uses, and discloses your Personal Information, when you visit our showrooms, or in connection with your use ofÌý theÌýÌý´Ç°ùÌýsundays-company.caÌýwebsite (the “Sundays websiteâ€� or the “Siteâ€�), including when you use any services (the “Servicesâ€�) available through the Site and when you visit or make a purchase from the Site.
READ THIS PRIVACY POLICY CAREFULLY BEFORE MAKING ANY USE OF THE SITE OR THE SERVICES.Ìý
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support or visit one of our showrooms. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.� See the list below for more information about what Personal Information we collect and why.
Device information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Order information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal information, email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
Customer support and contact information
- Examples of Personal Information collected: name, email address, phone number
- Purpose of collection: to provide customer support and contact you. We may use your contact information to send you information about our Site and your account, to respond to technical support inquiries, or to help prevent spam, fraud or abuse, and to send you text messages if you sign up for Sundays� Mobile Message Service.
- Source of collection: collected from you.
Account registration
- Examples of Personal Information collected: name, contact information, and information related to the actions you perform while logged into your account.
- Purpose of collection: we use this information to provide account related functionalities to our users. Accounts can be used for easy checkout and to save your preferences and transaction history.
- Source of collection: collected from you.
Sweepstakes or contests
- Examples of Personal Information collected: contact information to notify you if you are selected.
- Purpose of collection: we use this information to operate the sweepstakes. In some contexts we are also required by law to collect information about those that enter into our sweepstakes, and we use this information to comply with those laws.
- Source of collection: collected from you.
Technology on our website for targeted advertising
- Examples of Personal Information collected: we may allow technology on our websites (e.g., a cookie or a pixel) that allows them to track you. The third party might also collect data over time and across other websites.Ìý They use this data to serve advertisements tailored to your interests, which may include advertisements about our products or services.Ìý
- Purpose of collection: Our partnerships with third-party service providers allow us to enhance our web content. We permit cookies on our website to participate in behavior-based advertising, which allows us to tailor our advertisements to better suit users� interests. Where required by law, we base the use of third-party tracking technologies upon consent.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Job applicants
- Examples of Personal Information collected: we collect the information necessary to process your application or retain you as an employee.
- Purpose of collection: we use this information to review your application and determine if you are a good fit for our team.
- Source of collection: collected from you.
Sensitive Information Disclosure. We collect the following categories of sensitive personal information: an applicant’s social security number, a consumer’s account log in and password, credit or debit card number in combination with security code. This information is collected in order to process transactions, comply with laws, manage our business, or provide you with services. Note that we do not use such information for any purposes that are not identified within the California Privacy Rights Act Section 1798.121. We do not “sell� or “share� sensitive personal information for purposes of cross-context behavioral advertising.
The above list is representative of the types of Personal Information that we may collect at the time you sign up for the Site or purchase the Products, and is not exhaustive.
Sharing Personal Information
Sundays does not rent, sell or share your Personal Information with other people or non-affiliated companies, except as set out in this Privacy Policy, including to provide Products or Services you have requested.Ìý
- Service Providers. We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example, we use Ì첩ÌåÓý¹ÙÍøify to power our online store. You can read more about how Ì첩ÌåÓý¹ÙÍøify uses your Personal Information here: .
- Other Disclosures Without Your Consent. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- Affiliates and Acquisitions. We may share information with our corporate affiliates (g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.
- Partner Promotion. We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy policy.
- Other Disclosures with Your Consent. We may disclose your information to other third parties when we have your consent or direction to do so.
We may also disclose aggregated data for our business purposes.Ìý When you engage with other companies directly, or contact us through their platforms, their use of the Personal Information they collect from you is subject to the terms of their privacy policies.
Some jurisdictions require that we describe the categories of personal information we collect, disclose for a business purpose, and share with third parties. Please note, in addition to the recipients identified below, we may disclose any of the categories of personal information we collect with government entities, as may be needed to comply with law or prevent illegal activity. We do not “sellâ€� your personal information for money. Ìý
Category of Personal Information |
Disclosures for a Business Purpose |
Sharing for targeted advertising |
Identifiers � this may include real name, alias, postal address, unique personal identifier, online identifier, email address, account name, or other similar identifiers. |
·ÌýÌý Affiliates or subsidiaries ·ÌýÌý Data analytics providers ·ÌýÌý Internet service providers ·ÌýÌý Joint marketing partners ·ÌýÌý Operating systems and platforms ·ÌýÌý Other Service Providers ·ÌýÌý Payment processors and financial institutions ·ÌýÌý Professional services organizations, this may include auditors and law firms ·ÌýÌý Social networks |
·ÌýÌýÌýÌýÌýÌýÌýÌý Advertising networks Ìý |
Government Issued Identification � this may include social security number, driver’s license number, or state issued identification number, passport number. |
·ÌýÌý Affiliates or subsidiaries ·ÌýÌý Other Service Providers ·ÌýÌý Professional services organizations, this may include auditors and law firms |
N/A |
Financial Information � this may include bank account number, credit card number, debit card number, and other financial information. |
·ÌýÌý Affiliates or subsidiaries ·ÌýÌý Other Service Providers ·ÌýÌý Payment processors and financial institutions ·ÌýÌý Professional services organizations, this may include auditors and law firms |
N/A |
Health Related Information � this may include medical information, mental or physical condition or treatment, or health insurance information. |
·ÌýÌý Affiliates or subsidiaries ·ÌýÌý Professional services organizations, this may include auditors and law firms |
N/A |
Characteristics of protected classifications � this may include age, sex, race, ethnicity, physical, or mental handicap, etc. |
·ÌýÌý Affiliates or subsidiaries ·ÌýÌý Professional services organizations, this may include auditors and law firms |
N/A |
Commercial information � this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
·ÌýÌý Affiliates or subsidiaries ·ÌýÌý Data analytics providers ·ÌýÌý Internet service providers ·ÌýÌý Joint marketing partners ·ÌýÌý Operating systems and platforms ·ÌýÌý Other Service Providers ·ÌýÌý Payment processors and financial institutions ·ÌýÌý Social networks |
·ÌýÌý Advertising Networks |
Internet or other electronic network activity information � this may include browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement. |
·ÌýÌý Affiliates or subsidiaries ·ÌýÌý Data analytics providers ·ÌýÌý Internet service providers ·ÌýÌý Joint marketing partners ·ÌýÌý Operating systems and platforms ·ÌýÌý Other Service Providers ·ÌýÌý Payment processors and financial institutions ·ÌýÌý Social networks |
·ÌýÌý Advertising Networks |
Geolocation data (not precise) |
·ÌýÌý Affiliates or subsidiaries ·ÌýÌý Data analytics providers ·ÌýÌý Internet service providers ·ÌýÌý Joint marketing partners ·ÌýÌý Operating systems and platforms ·ÌýÌý Other Service Providers ·ÌýÌý Social networks |
·ÌýÌý Advertising Networks |
Professional or employment-related information |
·ÌýÌý Affiliates or subsidiaries ·ÌýÌý Other Service Providers ·ÌýÌý Professional services organizations, this may include auditors and law firms |
N/A |
Non-public education information (as defined in the Family Educational Rights and Privacy Act) |
·ÌýÌý Affiliates or subsidiaries ·ÌýÌý Other Service Providers ·ÌýÌý Professional services organizations, this may include auditors and law firms |
N/A |
Inferences drawn from any of the information listed above |
·ÌýÌý Affiliates or subsidiaries ·ÌýÌý Data analytics providers ·ÌýÌý Internet service providers ·ÌýÌý Joint marketing partners ·ÌýÌý Operating systems and platforms ·ÌýÌý Other Service Providers ·ÌýÌý Payment processors and financial institutions ·ÌýÌý Professional services organizations, this may include auditors and law firms ·ÌýÌý Social networks |
·ÌýÌý Advertising Partners |
Additional categories of personal information described in theÌýCaliforniaÌýCustomer Records statute (Cal.ÌýCiv.ÌýCodeÌý§Ìý1798.80(e)) â€� this may include signature, physical characteristics, or description, insurance policy number. |
·ÌýÌý Affiliates or subsidiaries ·ÌýÌý Operating systems and platforms ·ÌýÌý Other Service Providers ·ÌýÌý Payment processors and financial institutions ·ÌýÌý Professional services organizations, this may include auditors and law firms |
N/A |
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: .You can also opt-out of Google Analytics here: .
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI�) educational page at .
You can opt-out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: .
Using Personal Information
We will use your Personal Information as set out in this Privacy Policy.Ìý Without limiting the foregoing, we use your Personal Information to provide our Services to you, which includes:
- Offering Products for sale.
- Processing payments.
- Shipping and fulfillment of your order.
- Keeping you up to date on new Products, Services, and offers.
- To identify you when you visit our websites or our stores.
- To streamline the checkout process.
- To communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues, or feedback.
- To send marketing and promotional materials including information relating to our products, services, sales, or promotions, or those of our business partners.
- To detect and protect against malicious, deceptive, fraudulent, or illegal activity, including violation of our policies and terms and conditions, security incidents, and harm to the rights, property, or safety of our company and our users, employees, or others.
- To debug, identify and repair errors that impair existing intended functionality of our website and services.
- To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
- For internal administrative purposes, as well as to manage our relationships.
- For such other purposes as you may consent (from time to time).
Retention
We retain your Personal Information for only as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information and whether we can achieve those purposes through other means, as well as applicable legal requirements.
Confidentiality and Security
We have taken a variety of reasonable and necessary steps to ensure that all Personal Information collected will remain secure, and protected against loss, theft and unauthorized access. ÌýIn the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Your Choices
- Changes to your personal information. We take steps to ensure that your Personal Information is as accurate, complete and up to date as is necessary for the purposes for which it is to be used.Ìý If you are a registered user of Sundays, you may review and change some of your Personal Information that you have provided to us, by logging into your account and editing your profile. You can also request access, changes or deletions to your Personal Information by contacting us atÌý[email protected]. Be advised that we may not be able to delete your Personal Information without also deleting your user account.
- Access to your personal information. You can write to Sundays to request access to the Personal Information we have on file for you or confirmation that we have Personal Information on you. We will provide you with the Personal Information we have, subject to certain considerations specified by law. In certain limited circumstances, you may also request to receive access to your data in a portable, machine-readable format.
- Deletion Of Your Personal Information. You may request that we delete your Personal Information. If required by law, we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another business purposes.
- Promotional Text Messages. If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP.�
- California Shine the Light. If you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing, please submit a written request to us using the information in the Contact Information section below.
Please note, not all of the rights described above are absolute, and they do not apply in all circumstances. In some cases, we may limit or deny your request because the law permits or requires us to do so, or if we are unable to adequately verify your identity. We will not discriminate against individuals who exercise their privacy rights under applicable law.
Submitting Requests
You may exercise the rights described above by contacting us as indicated in the “Contact Information� section below. If you disagree with our denial of a request, you may appeal our decision by contacting us with the subject line “Appeal.�
Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, the last item you purchased from us, or the date of your last purchase from us. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.
You will not be permitted to examine the Personal Information of any other person or entity without appropriate authorization. Our security procedures mean that we may request proof of identity before we disclose Personal Information to you. We may not accommodate a request to change or delete Personal Information if we believe doing so would violate any law or legal requirement.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the Site to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the Site or browse from one page to another. Cookies also provide information on how people use the Site, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our Services.
Cookies Necessary for the Functioning of the Store
Name |
Function |
_ab |
Used in connection with access to admin. |
_secure_session_id |
Used in connection with navigation through a storefront. |
cart |
Used in connection with shopping cart. |
cart_sig |
Used in connection with checkout. |
cart_ts |
Used in connection with checkout. |
checkout_token |
Used in connection with checkout. |
secret |
Used in connection with checkout. |
secure_customer_sig |
Used in connection with customer login. |
storefront_digest |
Used in connection with customer login. |
_shopify_u |
Used to facilitate updating customer account information. |
SMS Abandoned Cart Disclosure |
Used to determine when you have abandoned items in your shopping cart and to determine when to send cart reminder messages via SMS. |
Reporting and Analytics
Name |
Function |
_tracking_consent |
Tracking preferences. |
_landing_page |
Track landing pages |
_orig_referrerÌý |
Track landing pages |
_s |
Ì첩ÌåÓý¹ÙÍøify analytics. |
_shopify_fs |
Ì첩ÌåÓý¹ÙÍøify analytics. |
_shopify_s |
Ì첩ÌåÓý¹ÙÍøify analytics. |
_shopify_sa_p |
Ì첩ÌåÓý¹ÙÍøify analytics relating to marketing & referrals. |
_shopify_sa_t |
Ì첩ÌåÓý¹ÙÍøify analytics relating to marketing & referrals. |
_shopify_y |
Ì첩ÌåÓý¹ÙÍøify analytics. |
_y |
Ì첩ÌåÓý¹ÙÍøify analytics. |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent� or “session� cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Site may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools� or “Preferences� menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising� section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track� signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.Ìý We may, at any time and from time to time at its sole discretion, update, revise, supplement, replace, and/or otherwise modify update this Privacy Policy from time to time, by posting a new version online to our Site or by Sundays otherwise making them available to you (as the case may be). If we make a material change to our Privacy Policy, we will attempt to notify you through email or through a website pop up. You should check this page occasionally to review any changes. Such updates, revisions, supplements, replacements, modifications, and additional policies, terms, and conditions will be effective immediately upon being posted to our website, to the Site or by Sundays otherwise making them available to you (as the case may be).Ìý Your continued use of the Site and/or continued provision of Personal Information to us will be subject to the terms of the then-current Privacy Policy.
Contact
For more information about our privacy practices, if you have questions, if you would like to make a complaint, or if you need to access this Privacy Policy in an alternative format due to having a disability, please contact us by e-mail at [email protected] or by mail using the details provided below:
1093659 BC Ltd, 18 East 5th Avenue, Vancouver BC V5T1G8, Canada
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.